Google Cloud Marketplace to Host ServiceNow Platform

Google and ServiceNow announced a partnership to integrate ServiceNow's Now Platform into Google's Cloud Marketplace. This move enhances their existing partnership and provides enterprises with expanded access to ServiceNow's services through Google Cloud.

AI Capabilities and Unified Access

The integration enables ServiceNow customers to leverage the AI capabilities of both companies for tasks related to customer relationship management, security, and IT operations. It also provides seamless access to data from both ServiceNow's platform and Google Cloud via a centralized location and specialized AI agents.

Agentic AI and Productivity

Google Cloud CEO Thomas Kurian emphasizes the importance of "agentic AI," which leverages AI agents to automate tasks. This partnership will introduce agentic AI that can reason over data from both ServiceNow and Google Cloud, unlocking enhanced automation and productivity.

Employee Development and Hiring

Human resources departments can benefit from the integrated solution by cross-referencing business development plans with Google Cloud data to analyze employee performance and development.

Launch and Availability

ServiceNow will gradually launch on Google Cloud Marketplace over the second and third quarters of 2023.