Google Cloud and ServiceNow Partner to Bring AI-Powered Workflow Automation to Enterprises
Google (GOOG, GOOGL) and ServiceNow (NOW) have announced plans to collaborate and enhance their existing partnership. The partnership aims to provide enterprises with access to ServiceNow's platform and suite of services through Google's Cloud Marketplace.
Seamless Access to Data and AI Capabilities
The integration between the two platforms enables ServiceNow users to access data seamlessly from both ServiceNow and Google Cloud. Specialized AI agents will provide additional support and automation capabilities. Additionally, customers can utilize ServiceNow data directly within Google Workspace applications like Google Docs and Google Sheets.
Leveraging Agentic AI for Automation and Productivity
The partnership leverages agentic AI, which uses AI agents to perform automated tasks. Google Cloud CEO Thomas Kurian emphasizes the potential of agentic AI to unlock productivity and efficiency. The partnership aims to assist businesses in employee hiring and development by integrating data from Google Cloud with business development plans.
ServiceNow Launch on Google Cloud Marketplace
ServiceNow's platform will be launched on Google Cloud Marketplace in the second and third quarters of this year. The partnership provides enterprises with access to both ServiceNow and Google's AI capabilities, enabling them to enhance customer relationship management, security, and IT operations.