Lexus Retains Top Spot in J.D. Power Vehicle Dependability Survey
Key Findings:
* Lexus reigns supreme for the third consecutive year with a score of 140 PP100 (problems per 100 vehicles).
* Buick emerges as the top mass-market brand with a score of 143.
* Volkswagen, Chrysler, Jeep, Audi, and Land Rover rank lowest in vehicle dependability.
* Tesla falls mid-pack at 209.
Survey Methodology:
* Based on responses from 34,175 owners of 2022 model-year vehicles after three years of ownership.
* Covers 184 specific problem areas across vehicle categories for the first three years of ownership.
Industry Trends:
* Overall industry problem rate increases by 6% (12 PP100) compared to previous year.
* Software defects, personal device integration issues, and plug-in hybrid EV problems plague owners.
* Supply chain disruptions, high vehicle prices, and pandemic-related personnel issues contribute to increased problems.
Model-Level Awards:
* Toyota and GM receive the most model-level awards (six each).
* Toyota Avalon named the most dependable model across all brands.
* BMW 3 series ranks highest in the premium compact car segment.
* Chevrolet Corvette scores top in the premium sporty car segment.
* Cadillac XT6, Chevrolet Tahoe, and Nissan Kicks earn SUV and truck accolades.